Web Site Privacy & Cookie Policy
Pension Release NI treats your privacy seriously and we respect your right to personal privacy. We use the information that we collect through the Pension Release NI web site (the 'Site') in accordance with, and only as described in this Privacy Policy.
To what portion of the Site does this policy apply?
This policy only applies to the Site and all the information collected by the Site but does not apply to third party companies, individuals, organisations or other web sites to which the Site links to. These sites operate their own privacy policy and we urge you to read these carefully.
What information do we collect?
Our Site does not at any stage automatically collect any personally identifying information from you. We do however collect general statistical, aggregated, anonymised information to help us analyse our visitors preferences and habits while they visit our Site. This information is used to improve the content and usability of our Site.
Information Request Forms
We use a contact mail form on our web site to allow you to request further details of the services provided by Pension Release NI that may be of interest to you. This form requires the submission of an email address, name, contact number, and date of birth, as well as some details of the your pension that the enquiry is about. This data is used to contact you and is not shared with or sold to any third party companies, individuals or organisations without your express consent. In order to fully assess your suitability for particular services, or should you decide that a particular product or service is suitable for you, we will pass your details to our select partners for assessment.
You may access, correct and delete your own personal information stored by Pension Release NI by contacting us via one of the methods outlined on the Contact Us page, or at the bottom of this page.
How we protect your personal data
We know how much data security matters to our clients and web site visitors. We will treat your data with the utmost care and take all appropriate steps to protect it.
- We secure access to all areas of our website using 'https' technology.
- Access to your personal data is password-protected.
- Our web site is regularly monitored for possible vulnerabilities and attacks to further strengthen security.
How long will we keep your personal data?
Whenever we collect or process your personal data, it will only be kept for as long as is necessary for the purpose for which it was collected. The period for which we keep personal information is determined by a number of criteria including the purpose for which we are using the information, the sensitivity of the information, the potential risk from any unauthorised use or disclosure of the information, and our legal and regulatory obligations.
At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis.
Our Cookie Policy
What is a cookie?
A cookie is a small file that can be placed on your computer, tablet or mobile device that allows us to recognise and remember you. Cookies are widely used in order to make websites work, as well as to provide information to the owners of the site.
When you visit our site we may collect information from you automatically through cookies or similar technologies.
How do we use cookies?
We use cookies in a number of ways to improve your experience on our site, including:
- Informing you about the cookies we use
- Providing essential and helpful functions on our site
- Understanding how you use our site
- Working with third parties to market our products and services
Cookies that are created and used by Pension Release NI are referred to as "first-party cookies" and those that are created and used by our partners are "third-party cookies". Our website cannot access information stored in third-party cookies; nor can any other organisation access the data in the cookies we use on our website.
Some other organisations collect user information on our site through cookies, tags and pixels. Tags and pixels, also known as web beacons, are similar to cookies but are created and collect information through embedded images. Using cookies and other technologies allows these third-party organisations to help us analyse how our site is being used, measure the number of visitors to the site, and to advertise to prospective new customers.
In the next section, we explain in greater detail how we use cookies and similar technologies on our site for a number of purposes.
What types of cookies do we use?
We use several types of cookies for different purposes on our site, which are described below:
Essential cookies - these cookies are essential to provide you with services you have requested. For example, these include various anti-spam measures that we take on information request forms. If you set your browser to block these cookies, then these functions will not work for you.
Performance measurement - cookies which measure how often you visit our web site and how you use it. We use this information to get a better sense of how our users interact with our web site and to improve our site, so that our visitors have a better experience. For example, the Google Universal Analytics cookie gives us information such as how you found our web site, the pages you visit and your journey between pages (we describe how to opt out of it below).
| Cookie | Provider | Domain | Description | Expires |
|---|---|---|---|---|
| _ga | Google LLC | pensioncashrelease-ni.com | Used to distinguish unique users | 12 days |
| _gid | Google LLC | pensioncashrelease-ni.com | Used to track sessions, engagement and to view insights and traffic trends | Session |
Product and service marketing - cookies that are used to advertise our web site through various online channels. These cookies collect information about your visit to our site, the pages you have viewed, and information about your browser, device and your IP address. We'll discuss this in more detail below.
| Cookie | Provider | Domain | Description | Expires |
|---|---|---|---|---|
| test_cookie | Google LLC | doubleclick.net | This cookie is used to decide if a user's browser supports cookies | 15 minutes |
| IDE | Google LLC | doubleclick.net | Contains a randomly generated user ID that Google can use to show personalized advertising | 1 year |
| _gcl_au | Google LLC | pensioncashrelease-ni.com | This cookie is used to track and store conversions | 3 months |
Functionality delivery - cookies that are used to recognise you and remember your preferences or settings when you return to our site, so that we can provide you with a more personalised experience. For example, we use cookies to remember your acknowledgement of our cookie notice on our web site.
Security - Cookies used for security authenticate users, prevent fraud, and protect users as they interact with a service.
How do we use cookies for online marketing?
We advertise to potential new customers through Google Adwords. Google shows ads for our services within their search results and on other web sites. When a user clicks one of these ads to come to our site, Google can identify them as part of a group of our visitors. Google can then serve them with additional marketing messages from us on other web sites.
The services and cookies we use do not collect personal information about you such as your name, email address, postal address or phone number. The data that can be obtained by one of these third-party services from a visit to our web site is limited to the URL of the pages that have been visited and some information a browser might pass on, such as an IP address. If you are a Google user you can opt out as described below.
How to change your cookie settings
You can manage the use of cookies, and disable the sharing of data with partners by using our Cookie Preferences tool.
Browser settings
Practically all web browsers allow you to stop accepting cookies entirely by changing the cookie settings in the browser. You can usually find these settings in the "options" or "settings" menu of your browser. The following links may be useful in finding out how to manage cookies on your particular device:
Useful links
If you want to find out more about your online privacy and cookies, you may find the following links useful:
What to do if you have any questions?
If you have any questions or suggestions regarding our Privacy or Cookie Policy then please contact us via one of the following methods:
Telephone: (028) 9073 5870
E-mail: enquiries@pensioncashrelease-ni.com